Best Displays , for University Students. Ratings and Reviews Write a review. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item doesn’t belong on this page. Dell Dynamic Power Policy:

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If you have similar symptoms with a different model, check up with Dell Support at the earliest.

See all 4 pre-owned listings. The new battery is on the right!

Get in touch via LinkedIn or Twitter and talk to Touchpas today. Skip to main content. Just as i hoped! I originally thought I had something stuck under there.

Although you might need to send in the whole laptop, it is still better than being denied service for what is clearly a lapse in Dell’s battery quality control.

Fixing a raised trackpad on a Dell XPS 15 ()

See details for description of any imperfections. If you wish to replace the battery yourself, this post will show you how. Richard Banks Do you dps help with agility, architecure, devops, or team practices?

Looking online I found a few posts that described a similar problem. See how the battery is swollen. Currently, the free battery replacement applies to only XPS 15 users. The price may be the seller’s own price elsewhere or another seller’s price.


PSA | Dell offers to replace swelling XPS 15 9550 batteries for free, even if out-of-warranty

We also recommend that users contact the official support channels for getting their battery replaced and not rely on third-party vendors.

Sure enough this was the problem so I went and bought a replacement battery from an online seller. Remove the base of the laptop. This prompted customers to unhappily seek out third-party alternatives or buy refurbished batteries. I honestly feel that the best is yet to come, when things like AI and cloud computing mature further.

Luckily though, Dell seems to have finally acknowledged this issue and is offering free replacements for the defective battery even if the laptop is out-of-warranty. Show More Show Less. All up, it took me about 15 minutes to shutdown the laptop, open it up, replace the battery, take some photos and put it all back together.

Put the case back together and you should find your trackpad is almost as good as new.

Dell XPS 15 () Palmrest Touchpad Assembly – JK1FY | eBay

Vaidyanathan Subramaniam – News Editor. I should point out the usual things: In the interest of safety, we urge all notebook users to periodically check for any bulging near the battery area and immediately lodge a support ticket to get the battery replaced at the earliest. When I am not out finding the next big cure for cancer, I read touvhpad write about a lot of technology related stuff or go about ripping and re-assembling PCs and laptops.


Best Displaysfor University Students. Customers need to lodge a support ticket with Dell using the device’s Service Tag, after which the company will send a shipment box to their address.

Check the Dell Product Bulletin page and enter touchpas service tag number to see if you can get a free replacement. I opened up the laptop and looked for myself.

Fixing a raised trackpad on a Dell XPS 15 (9550)

Feel free to compare the old and new batteries to see just how bad the problem is. It took about two weeks to delll and once it did, it was a pretty simple process to swap them over.

The battery even came with a decent amount of charge! You may also like.

There were problems with batches of 84Wh batteries in the XPS 15 that led to the battery bulging and pushing against the trackpad.