Thanks for marking this as the answer. Javascript is disabled in this browser. Please try again shortly. HP Download and Install Assistant makes it easy to download and install your software. Refer the following link to download and install the compatible drivers for Windows 8.

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This process can take several minutes depending on the number of warranties being checked. What is the complete error message you receive when you try to install it? This product was sold by a reseller. Drivers may be in development so please check back at a later date or visit the product homepage. Product sold without warranty: Or, view all available drivers for your product below.

Yaqub K Replied on July 31, Remove selected files Download files. Sorry this didn’t help.

HP Scanjet G4000 Series Photo Scanners – Fatal Error During Installation

Open download list Please enter a Product Number to complete the request. Solution and Diagnostic Data Collection.


Europe, Middle East, Africa. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product phooto tool installs software on your Microsoft Windows device that swries HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

The serial number provided does not match the previously selected product. Click here to go to Microsoft Knowledge Base Article http: I have the same question Cause The error may occur if there is a new version of Solution Center or a component of the scanjst software has already been installed due to a software update or due to incomplete uninstallation.

Unable to install hp scanjet g series in windows 8, says not – Microsoft Community

You can follow the question or vote as helpful, but you cannot reply to this thread. You can help protect yourself from scammers scanjft verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Run the uninstaller from the CD. It matches the product: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.


We are unable to determine your dcanjet status for the product and serial number provided. This page requires Javascript. How does HP install software and gather data?

Environment HP Scanjet G Found a newer version of the same software on this machine. Deleting these entries may result in the other versions of Solution Center not working.

Asia Pacific scaniet Oceania. I don’t see my operating system.

HP Customer Support – Software and Driver Downloads

How does HP install software and gather data? The list of all available drivers for your product is shown scanet. Not sure which drivers to choose?